JOLIBET Terms and Conditions JOLIBET

1 General Terms and Acceptance

By accessing, browsing, registering with, or using a JOLIBET service, you confirm that you have read and understood these terms and agree to follow them. If you do not accept any part of these conditions, do not create an account, deposit funds, place bets, or use the platform. JOLIBET services are available only to adults aged 21 and above, subject to the applicable account and verification requirements.

These terms form an agreement between you as the player and JOLIBET and apply to your use of the services made available through the platform. This may include casino games, sports betting, live dealer games, account functions, payment services, and promotional offers where available. JOLIBET may revise these terms when necessary. You are responsible for checking the latest version before continuing to use the platform, as updated terms will apply from the stated effective date.

JOLIBET services are provided for entertainment only and should never be treated as a way to earn income. Participation is limited to adults aged 21 and above. Please set a personal budget, play within your means, and avoid chasing losses. If gaming starts to affect your finances, relationships, or daily routine, visit our responsible gaming resources or contact JOLIBET Support for assistance.

2 Account Registration and Identity Checks

Access to JOLIBET services requires a personal account. When signing up, provide complete and truthful details, including your legal name, date of birth, email address, and mobile number. You are responsible for keeping these details accurate and updated. False, incomplete, or misleading information may breach these terms and can lead to account restrictions or closure.

• You must be at least 21 years old to register and participate in JOLIBET gaming services in the Philippines. We may request proof of age before allowing access to certain account functions.
• Only one personal JOLIBET account is allowed for each individual. If duplicate accounts connected to the same person are identified, JOLIBET may restrict or close the additional accounts and review any related balance or activity in line with these terms and applicable account checks.
• Keep your username, password, verification codes, and other login details private and secure. Use a unique password that you do not use on other services, and do not share account access with anyone. You are responsible for activity carried out through your account when your credentials or verification details have not been properly protected.
• JOLIBET may request identity and payment verification whenever necessary. This may include a valid government-issued photo ID, proof of address, or documents confirming ownership of the payment account used. If the requested documents are not submitted through the current verification channel within the stated period, access to deposits, withdrawals, promotions, or other account features may be restricted.
• By registering, you acknowledge that JOLIBET may carry out identity and compliance checks, including checks supported by authorised third-party verification providers. These checks help us protect accounts, meet compliance responsibilities, and identify possible fraud or misuse.

3 Deposits and Withdrawals

JOLIBET provides payment options for Philippine players through the channels shown in the account cashier, which may include GCash, Maya/PayMaya, and local bank options. Use only a payment account registered in your own name. Third-party payment details must not be used, and your account information should match the details of the receiving payment account.

• The minimum deposit is set by the payment channel available to your account. Check the JOLIBET cashier or deposit page for the current minimum amount, applicable instructions, and any requirements before confirming a payment.
• Deposit posting time depends on the selected payment channel, network conditions, and account checks. Some payments may appear promptly, while others can take longer. Always follow the current cashier instructions and verify your JOLIBET wallet balance after completing the transaction.
• Withdrawal processing depends on the selected payment channel, identity verification, account checks, risk controls, and any promotion-related review. JOLIBET does not guarantee a fixed arrival time. Before submitting a request, confirm that your required KYC checks and applicable wagering conditions have been completed. If a withdrawal is delayed, keep the transaction reference, submission time, and a screenshot that does not show sensitive verification codes, then contact JOLIBET Support.
• The minimum withdrawal amount and any channel-specific limits are displayed on the withdrawal page. Daily or monthly limits may apply, and the available limits can depend on your account verification status and the payment method selected.
• JOLIBET does not apply a deposit fee under the stated account terms. Your bank, e-wallet, or other payment provider may still charge its own service or processing fee, and any such external charge remains your responsibility.
• An account that remains unused for more than 12 consecutive months may be marked as dormant by JOLIBET. Dormant accounts may incur a monthly administration fee in accordance with the applicable dormancy policy.

4 Bonuses and Promotions

JOLIBET may make bonus and promotional offers available to both new and existing players from time to time. Every offer has its own terms, eligibility rules and validity period, which will be shown with the promotion. The general bonus conditions below apply unless a specific offer states different requirements:

• All bonuses come with wagering requirements. These requirements explain how many times the bonus, or the combined bonus and deposit amount, must be wagered before related winnings may be eligible for withdrawal from JOLIBET.
• Unless an individual promotion provides otherwise, the standard wagering requirement is 30 times the bonus amount. Always review the offer-specific terms, as certain promotions may use a different calculation.
• Games may contribute different percentages towards a wagering requirement. Slots generally count at 100 percent, while table games and live dealer games may have a reduced contribution rate. The applicable rates will be listed in the terms of the relevant promotion.
• Promotional bonuses are valid only for the stated period. If the required wagering is not completed before the applicable deadline, the bonus and any winnings linked to it may be removed from your JOLIBET account.
• JOLIBET may cancel or withdraw a bonus where it identifies fraudulent conduct, bonus misuse or unusual betting activity. Examples include placing opposing bets, using automated tools or coordinating play with other players, without limiting the types of conduct that may be reviewed.
• Unless the promotion expressly permits multiple claims, each player may claim an individual offer only once.

5 Betting Rules and Game Conduct

Every wager placed through JOLIBET is governed by the rules below. By confirming a bet, you confirm that you have read, understood and accepted these conditions.

• A confirmed bet cannot normally be cancelled or changed. If a technical or human error affects the placement or settlement of a wager, JOLIBET may review the matter and may void or amend the affected bet where appropriate.
• JOLIBET games use certified random number generator systems or live dealer procedures designed to support fair outcomes. Once a result has been determined and recorded by the system, it is treated as final.
• Bet limits depend on the individual game and may be changed by JOLIBET when necessary. The current maximum stake for each game is displayed in its game interface.
• If a system fault interrupts a game, JOLIBET will assess what happened. Where the session cannot be restored, affected active bets may be voided and the relevant stakes returned to the player’s account.
• JOLIBET may decline or restrict a wager at its discretion, especially when betting activity appears irregular, suspicious or inconsistent with the platform’s rules.

6 Restricted and Unacceptable Conduct

The activities below are not allowed on JOLIBET. Any breach may lead to prompt restrictions or other action on the account:

• Using bots, scripts, automated tools, software, or mechanical devices to access or operate any JOLIBET service.
• Taking advantage of software bugs, glitches, or technical errors to obtain a financial benefit. Any issue discovered must be reported to JOLIBET without delay.
• Using a JOLIBET account for money laundering, fraud, or any other unlawful financial activity.
• Working with other players to influence game results, misuse promotional offers, or gain an unfair advantage.
• Giving a minor or another individual permission to use your JOLIBET account.
• Accessing or using the platform from a location where online gambling is prohibited under applicable law.
• Using abusive, threatening, or harassing language or conduct towards JOLIBET staff, other players, or live dealers.

7 Account Restrictions, Suspension, and Closure

JOLIBET may suspend, limit, or permanently close an account when these terms and conditions are breached. Possible grounds include suspected fraud, unsuccessful identity verification, prohibited betting conduct, or a violation of any other provision in these terms.

Where an account is closed because of a breach, JOLIBET may retain any balance connected to that violation. If the closure is unrelated to fraud or a breach of these terms, a verified legitimate balance may be returned through the original deposit method where this is practicable.

You can ask JOLIBET customer support to close your account voluntarily at any time. Requests made for responsible gaming purposes will be handled under the applicable self-exclusion policy.

8 Intellectual Property

The materials made available through JOLIBET, including written content, graphics, logos, icons, images, audio, software, and code, belong to JOLIBET or its licensors and are protected by applicable intellectual property laws. You must not copy, reproduce, distribute, alter, or create adaptations of any platform content without JOLIBET’s prior written permission.

9 Liability Disclaimer

JOLIBET services are provided on an “as is” and “as available” basis. We work to keep the platform accessible and operating properly, but continuous availability and freedom from technical errors cannot be assured. To the extent permitted by applicable law, JOLIBET will not be responsible for direct, indirect, incidental, consequential, or punitive losses arising from your use of the services, including data loss, lost profits, or service interruptions.

Gaming always carries financial risk, and you remain responsible for the money you choose to wager and any losses you may incur. Participation is strictly for adults aged 21 and above. Before playing, set firm limits for deposits, stakes, session length, and total spending, and never use money reserved for essential expenses or chase losses.

10 Updates to These Terms

We may revise, update, or replace these terms when our services, policies, or applicable requirements change. If an update materially affects registered players, we may provide notice through the website, account inbox, or registered email address. Your continued use of JOLIBET after the revised terms take effect indicates acceptance of those changes. Please check this page regularly to stay informed.

11 How to Contact Us

For questions, concerns, or disputes relating to these terms, contact our support team through the available channel below:

• Support contact: [email protected]
• Live Chat: Available on the website 24 hours a day, seven days a week

Our support team is available around the clock to review enquiries. For urgent account security concerns, open live chat immediately and never share your password or verification code.